Terms and Conditions - Richmond Man with Van

Welcome to Richmond Man with Van. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.

1. Services Provided

Richmond Man with Van offers a range of transportation and moving services within the Richmond area. Our services include but are not limited to:

• Residential moving
• Commercial moving
• Furniture transportation
• Parcel delivery
• Specialized item handling

2. Booking and Reservations

To book our services, customers must provide accurate and complete information. All bookings are subject to availability and confirmation. We reserve the right to refuse service to anyone under certain circumstances.

2.1. Payment Terms

Payment is required at the time of booking unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and online transfers. All prices are inclusive of applicable taxes and fees.

3. Pricing and Fees

Our pricing structure is designed to offer competitive rates for high-quality services. The total cost will depend on factors such as distance, volume of items, and any additional services required.

3.1. Additional Charges

Additional charges may apply in the following situations:

• Extra manpower or equipment required
• Peak hour surcharges
• Special handling for fragile or oversized items
• Storage services, if needed

4. Cancellation and Refunds

Customers may cancel their booking up to 24 hours before the scheduled service without incurring any fees. Cancellations made within 24 hours may be subject to a cancellation fee. Refunds will be processed based on the circumstances surrounding the cancellation.

4.1. Rescheduling

Rescheduling requests must be made at least 24 hours in advance. While we strive to accommodate such requests, availability cannot be guaranteed.

5. Responsibilities of Richmond Man with Van

We are committed to providing reliable and professional services. Our responsibilities include:

• Ensuring timely arrival and departure
• Handling items with care and professionalism
• Maintaining the cleanliness and condition of our vehicles
• Complying with all relevant laws and regulations

5.1. Liability

While we take every precaution to prevent damage, accidents may occur. Our liability is limited to the actual value of the damaged items, and we encourage customers to obtain insurance for high-value items.

6. Customer Responsibilities

Customers have certain responsibilities to ensure a smooth service experience:

• Providing accurate information regarding the location and nature of the items to be moved
• Ensuring accessibility to the pickup and drop-off locations
• Properly packing and securing items, unless packing services are requested
• Disclosing any known hazards or special requirements

6.1. Prohibited Items

The following items are prohibited from transportation:

• Hazardous materials
• Perishable goods
• Valuable items such as jewelry and cash
• Illegal substances

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any information collected during the booking process will be used solely for providing our services and will not be shared with third parties without your consent, except as required by law.

7.1. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or destruction.

8. Dispute Resolution

In the event of a dispute, we encourage customers to contact us directly to seek a resolution. If a mutual agreement cannot be reached, disputes will be handled in accordance with the laws of the jurisdiction in which Richmond Man with Van operates.

8.1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state in which our operations are based.

9. Amendments to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting. It is the responsibility of the customer to review the terms regularly.

9.1. Notification of Changes

We will notify customers of significant changes to the terms and conditions through our official communication channels.

10. Limitation of Liability

Richmond Man with Van will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the services rendered.

10.1. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental actions.

11. Intellectual Property

All content provided by Richmond Man with Van, including text, images, and trademarks, is the property of the company and is protected by applicable intellectual property laws.

11.1. Use of Content

Customers are granted a limited license to use the content for personal use only. Any unauthorized use is prohibited.

12. Severability

If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12.1. Entire Agreement

These terms and conditions constitute the entire agreement between the customer and Richmond Man with Van regarding the use of our services.

13. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.